Privacy policies

Telephone Exchange:

This Privacy Policy applies to the Group's website, made available to the public.


As well as the interactions that the User carries out with CLINICA HOSPITAL SAN FERNANDO through said website (the "WEB") and the use of its contents, texts, graphics, drawings, designs, codes, images and information, as well as any other creation protected by law.

Who is the owner of the Website?

The owner of the WEBSITE is CLINICA HOSPITAL SAN FERNANDO, with address in Panama City, Vía España, in front of the Public Registry.

On the WEB you can find sections, information or forms that correspond to other companies of the Group that appear in (hereinafter any of them). For these purposes, CLINICA HOSPITAL SAN FERNANDO will operate as a service provider or treatment manager for the rest of the Group companies.

Who is responsible for the processing of your personal data?

When you request the personal data of the Users, you will proceed to inform in each of the forms made available through the WEBSITE which of the Group companies included in is responsible for their data, as well as other necessary information according to the applicable legislation. Personal data that is necessary for the presentation of the service or consultation will be marked. If you do not provide at least such data, considered necessary, you will not be able to manage the service or the query formulated by the user.

What must you guarantee us when providing your personal data?

The user guarantees that the data provided on the WEBSITE is true, accurate, complete and up to date, and is responsible for any direct or indirect damage or loss that may be caused as a result of failure to comply with such obligation.

In the event that the user provides data belonging to a third party, they guarantee that they have informed said third party of all the aspects contained in this Privacy Policy and obtained their consent to provide us with their data for the processing purpose in question; all prior to the provision of data from a third party through the WEBSITE.

You are informed that to provide your personal data, in any way, through our website, you must be over 18 years of age. The user who provides data through this website declares and guarantees that he or she is over 18 years of age, taking full responsibility for such declaration.

For what purpose do we process your personal data?

The personal data provided by the User in the different forms will be treated for the purposes explained therein and will respond mainly to the purpose of informing you and responding (even electronically) to your request for contact, management or processing of your queries. regarding the products and services of and/or for the online contracting of our products and services. In addition, we may send you additional commercial information about our products or services and those of the group companies by any means, including electronically, if you give your consent to do so. The data provided will be kept as long as you do not request the cessation of the activity, without prejudice to any legal conservation obligations that may exist. The recipients of your data will be the Group companies and collaborating third-party companies and anyone whose international transfer will be based on Standard Contractual Clauses or other guarantees.

The User will have the right to access, rectify and delete the data, as well as other rights, as explained in the Additional Information. You will find information regarding the processing of your personal data in   in the corresponding section of the Group company.

Limitation of guarantees and responsibilities cannot guarantee the reliability, usefulness or veracity of absolutely all the information and/or services on the WEBSITE, nor the usefulness or veracity of the documentation made available through it.

Consequently, it is exempt from any type of liability for damages of any kind in the following cases:

Due to impossibility or difficulties in connecting to the communications network through which this WEBSITE is accessible, regardless of the type of connection used by the user.
Due to interruption, suspension or cancellation of access to the WEBSITE, as well as due to availability and continuity of the operation of the WEBSITE or the services and/or contents thereof, when this is due to a cause beyond the scope of control of , whether comes directly or indirectly from it.
WEB does not assume any responsibility with respect to the services and content of third parties or for the availability and conditions, technical or not, of access to them, which are offered by third party service providers, especially with respect to the company's service providers. of the information.
The quality and speed of the WEB and the technical conditions that the user must meet in order to access the WEB and its services and/or contents.

Validity of the conditions of use, you may modify the terms and conditions stipulated here, totally or partially, publishing any change in the same way in which these general conditions appear or through any type of communication addressed to Users.

The temporary validity of these conditions coincides, therefore, with the time of their exposure, until they are totally or partially modified, at which time the modified general conditions will come into force.

You may terminate, suspend or interrupt, at any time without prior notice, access to the contents of the page, without the User being able to demand any compensation. After such termination, the prohibitions on the use of the content set forth above in these conditions will remain in force.


Any question that may arise in relation to the conditions contained in this legal notice will be subject to the panamanian law, excluding any other state legislation unless applicable by legal imperative.

All issues related to the services and content provided or related to the WEBSITE will be submitted to the Courts and Tribunals of Panama City, Panama.